Video credits

Video focus groups require a higher level of technology and infrastructure than common text-based modules. That’s why we charge additional fees for video streaming in the form of prepaid credits. 


How many credits do I need for my video session?

The amount of credits depends on the number of participants and the length of the video focus group session. The unit price for a video credit is 0.01 EUR/credit.


These prices represent additional fees for video streaming. To get the total costs of your project, add the credits to the main project fee (Free €0, Basic €75 Standard €145, Advanced €295 – see the main Pricing page).


Here are several examples of the typical focus group setups with one moderator and one client:


Number of respondents:Session length
Credits and price
4 respondents30 minutes€10 (1035 credits)
8 respondents30 minutes€28  (2835 credits)
4 respondents60 minutes€21  (2070 credits)
8 respondents60 minutes€57  (5670 credits)
4 respondents90 minutes€31  (3105 credits)
8 respondents90 minutes€85  (8505 credits)


How to purchase the video credits?

No need to purchase credits in advance. Let us know and we will add credits to your account. We charge the credits after you finish the project, they will be included in your project invoice.

You can use the credits on any project in your account – if you don’t use all credits on your current project, you can use them later, in your next focus group.

Need to learn more details?

If we didn’t answer all of your questions, feel free to drop us a line anytime.