Changelog – What’s New

September 2023

🙂 New login page for respondents have been added. Normally, respondents join project by clicking their unique invitation link in email invitation. If they log out (or use the project address without their code), this login page appears with simplified design and option to permanently sign in.
🙂 Respondents – Import from Excel has been added with all user attributes.
🙂 Bulletin boards and comment blocks – comment sorting added from newest / from oldest. Set the default order in page settings.
⚙️️ Page settings, project settings, exports – date and time pickers have been improved.
⚙️️ Several database optimizations for better performance.
⚙️️ Server resources increased.
🐛 Video streaming – publisher streams styling returned after optimization.

August 2023

🙂 Comments in bulletin boards and diaries are detected dynamically now – the red flagging of new posts and comments does not disappear by simply refreshing the page, but only after the user actually views the comment on the screen.
🐛 Respondents – bulk actions (activate/deativate/delete/ assign to group): the privileges for moderators and team members have been adjusted.
🐛 Video streaming – fixed synchonization for Mute icons in the moderator’s panel.
⚙️️ Video streaming improvements (OT.js 2.26.0, 2.26.1).

July 2023

🧪 Comments > Answer Requested: a new feature has been added to highlight the moderator’s comment that needs to be answered by the specific respondent.
⚙️️ Email notification prerequisities III.
⚙️️ Video streaming improvements (OT.js 2.25.5).
🐛 WB media – more access restrictions added.
🐛 Video room – text translation fixed.

June 2023

⚙️️ Video room layout changes – main video control buttons (leave, mute, settings) moved to the top.
⚙️️ Video rooms – the SDK updated to the newest version.
⚙️️ User profile – new fields have been added to user profile and exports: Bio and Payment instructions.
⚙️️ Email notification prerequisities II.
⚙️️ Emails – the email overview section has been redesigned, you can add new recipients to an existing campaign directly from this page.
⚙️️ Emails – the sending engine displays a warning when the email body doesn’t contain the {url_project_login} tag.
⚙️️ Video streaming improvements (OT.js 2.25.4).
🐛 Bulletin boards > converting a blog/diary page with disabled comments into a bulletin board page caused improper BB functionality- fixed.
🐛 Whiteboard – the wrong page ID message after creating the first card sorting has been fixed.
🐛 Emails – the operation failed message after adding previously submitted respondents – fixed.
🐛 Video rooms – The video credit calculation algorithm has been optimized.

May 2023

⚙️️ Email notification prerequisities I.
⚙️️ Emails > new search filter for recipients have been added – by status and flag.
⚙️️ Slovak translations updated.
⚙️️ Video streaming improvements (OT.js 2.25.2 v 2.25.3).
🐛 Export > Data – you can export data from whiteboard polls to XLSX again.
🐛 Respondents > Groups – the problem with unassigning respondents from assigned group after saving their profile has been fixed.
🐛 Emails > New campaign – fixed an error displayed when creating an email when there is no respondent in the project, or when appling a filter with a flag.

April 2023

⚙️️ Activity menu – closed pages in the Activity menu are shown in strikethrough text to moderators, clients, and visitors.
⚙️️ Questionnaires and polls: new question properties – random order, maximum/minimum number of answers for multiple-choice questions, maximum a minimum values for number questions.
⚙️️ Respondents – you can export respondents to XLSX file using the dowload button above the list o respondents.
⚙️️ Text pages – read confirmations are displayed below the main text.
⚙️️ Diaries, bulletin boards, page intro – the uploaded file size limit increased to 500MB.
⚙️️ Page sections – the default value for “If nothing to display in the section:” has been changed to “Hide section”.
⚙️️ Video streaming improvements (v 2.25.0 v 2.25.1).
🐛 Questionnaires – we fixed the wrong question order when adding multiple questions on a page.
🐛 Activity table – the read confirmation works is counted as a completion action for text pages.

March 2023

⚙️️ Bulletin board layout changes for better users experience on smartphones – max. 2 indents, user icon moved to the comment box, expanded wysiwyg editor width, send button size adjusted, and several other changes.
⚙️️ Emails: it’s possible to add a direct link to a specific page to the emails now. The link automatically signs in the respondent and shows the defined page without using the activity menu.
⚙️️ Export > Texts: added date filter (from-to).
⚙️️ Export > Data: added new export filters (pages, groups, respondents) and the option to add full name, email, phone, code to the data file.
⚙️️ Export > Activity: added new export filters (pages, groups, respondents) and the option to include full name, email, phone, code.
⚙️️ Activity table: added sticky headers (the first column and the first row) + scrollbars to better navigate in large tables.
🐛 Respondent’s uploaded videos are accessible to moderators immediately after uploading.
⚙️️ Video streaming improvements (v 2.24.7).
🐛 Several minor fixes.

February 2023

⚙️️ Video streaming improvements (v 2.24.6).
🐛 Several system adjustments and fixes

January 2023

⚙️️ Platform migrated from PHP7 to PHP8 for better performance and security
⚙️️ Macedonian language added (for respondents)
⚙️️ Video streaming improvements (v 2.24.4 + v 2.24.5).
🐛 Public website: contact form & demo request form fixed

December 2022

⚙️️ Video streaming improvements (v 2.24.2 + v 2.24.3).
🐛 Public website: contact form & demo request form fixed

November 2022

⚙️️ Video streaming improvements (v 2.24.1).
🐛 Translation updates

October 2022

🎨 Account Overview page has been redesigned
⭐ Personal data removal – added a new feature that helps anonymize the project data (names, emails, images, etc.).
⚙️️ New export of GDPR consents to XLSX added
⚙️️ Video streaming improvements (v 2.24.0).
🐛 Translation updates

September 2022

⭐ GDPR Consents – you can add up to 5 consents in the project settings now. You can use it for various purposes – GDPR consents, Terms and conditions, Code of conduct or other agreements with your respondents.
⚙️️ Respondents: bulk actions added (assign to group, activate/deactivate, add/remove flags). Other bulk actions are coming soon.
⚙️️ Video rooms: participants can choose the microphone from the list of devices
⚙️️ Emails: moderators have been removed from the recipient selection (not relevant for this role)
🐛 Image upload improved for iPhone/Safari – end of line added after each image
🐛 Comments placed on a wrong page (only in rare situations) – fixed.
🐛 Export – Card sortings: results for account owner role added to the card sorting export (useful for the card sharing mode).

July 2022

🎨 Export – the section has been redesigned.
⭐ Page duplication has been added. You can make a copy of a page to create a new one. It’s useful if you have similar activities in a project – just copy the first page into new pages and adjust them accordingly.
⚙️️ Project statuses changed to Draft > Active > Closed > Archived to better reflect the research workflow. See the details here.
⚙️️ Page automations: In the auto-activation conditions, you can now use a text page (reading request checkbox) or a certain number of comments on a bulletin board page.
⚙️️ Respondents: you can assign a group while creating a new respondent.
⚙️️ Questionnaires and whiteboard polls: the moderator can unlock respondent’s finished answers.
⚙️️ Export > Texts: the Silent mode activation / deactivation event is included in the export (you need to check the System notifications checkbox).
⚙️️ Video streaming improvements (v 2.23.1).
🐛 Video controls added to the videos uploaded to the page intro text – play/pause, progress bar, fullwidth.

June 2022

🎨 Pages – the section has been redesigned, with new functions.
⭐ Points (beta) – respondents can collect points for their activities. Define amount of points for each activity (blog post, comment, questionnaire, like/dislike) in the project settings, or in the page settings. In the export section, see the table Activity points with real-time results of all participants. This is the necessary basis for future gamification features.
⚙️️ Bulletin boards – added number of expected comments (to consider the page as completed) in the page settings.
⚙️️ Export – questionnaires: each single and multiple question now includes two columns in the xlsx export file – values and labels of the same variable for easier data processing.
⚙️️ Export – questionnaires: new columns added – RespID, assigned groups, profile info (gender, note).
⚙️️ Export – text modules to xlsx file: added dependencies between child comments and their parent comments.
⚙️️ Text page – added a new checkbox. Respondent can confirm that he has read the text, express his consent, or other purposes.
⚙️️ Poll whiteboard activity embedded in another page – moderators can see the results in the same window below the activity.
⚙️️ Text modules: Hovering the cursor over the respondent’s name will show the respondent’s details. The details are only available for moderators, not other respondents.
⚙️️ Comments: Moderators can change the comment texts by clicking the Edit button below the comment. This function is available only for moderators, not respondents.
⚙️️ Video focus group – when the respondent loses the video stream, he gets a message and advice to re-connect.
🐛 Contact page – responsivity fixed.
🐛 Several minor bugs fixed.

May 2022

🎨 Project overview – the page has been completely redesigned, with new functions.
🎨 Respondents – the page has been redesigned, with new functions.
⚙️️ You can disable dislikes, likes, or both in the page settings. A given like/dislike can be revoked now.
⚙️️ The whiteboard section is now accessible from the Pages and is not dependent on the live chats anymore.
⚙️️ New groups can be added now, even without respondents.
⚙️️ Text transcripts can be exported into an XLSX spreadsheet now, so you can upload it easily to your analytical and AI tools.
⚙️️ Activity stream can be exported (xlsx).
⚙️️ List of participants (right panel) – deactivated respondents are not visible anymore.
⚙️️ List of participants (right panel) – completed questionnaire indication added.
⚙️️ List of participants (right panel) – respondent sees himself at the top of the list.
⚙️️ Home icon removed from the main blue project menu.
⚙️️ Bulk upload – UX improvements.
⚙️️ Client text chat in video- and text-based chat rooms – notifications about new clients in the room are not displayed in the chat anymore. The presence of the client is indicated by a green dot.
⚙️️ Client text chat in video- and text-based chat rooms – visitors can see the text chat between moderator and client now. They cannot submit any messages to the chat.
⚙️️ We have replaced the “Show whiteboard” link with an icon (open in new window).
🐛 Page auto-activation for different time zones improved.
🐛 Whiteboard poll export (without standard questionnaire page) fixed.
🐛 Wrong ID message fixed.

April 2022

⭐ Polls have been embedded in the whiteboard in live video chats and text chats.
⭐ Whiteboard activities (image drawings, media evaluators, card sortings, polls, etc.) are now available in other modules – public beta. The link to the activity is displayed below the introductory text and opens in a new window. The ‘Add reference to another activity’ field in the page settings is already working, you need to add the activities using the Whiteboard section. The feature is in public beta, improvements are coming soon.
⭐ Whiteboard activities can even be embedded into any comment by the moderator.
⭐ Blogs/diaries – Respondents can see each other: added new option After completion to current Yes/No.
⚙️️ Add respondents – bulk import: you can assign all imported respondents to an existing group.
⚙️️ Whiteboard – bulk import: upload multiple files to the whiteboard.
⚙️️ Whiteboard – add file: the system automatically applies the file name and type to set the default values.
⚙️️ Add respondents: the system automatically assigns a random colour to new respondents.
⚙️️ Clone email campaign – you can choose whether to include or exclude original recipients in the new campaign.
⚙️️ Contact page added (in profile menu) – displays contact information from the project settings.
⚙️️ Activity menu – number of new posts or comments is highlighted red for better clarity.
⚙️️ Add respondents – the option ‘Choose from recent respondents’ is not available for moderators anymore (for data protection).
⚙️️ Project IDs extended to 5 digits.
⚙️️ Meta titles of project pages display the Project title (visible for respondents).
⚙️️ Prerequisities for PHP upgrade.
🐛 Pages – status colours for auto-activation (green, red, grey).
🐛 Groups – Add respondents: fixed status in the table of respondents.
🐛 Adjustments for iOS devices.
⚙️️ Video streaming improvements (v. 2.22.2).

March 2022

⚙️️ Video streaming improvements (v. 2.21, 2.22.0, 2.22.1).

January 2022

🎨 New website design.
🐛 Video improvements (v. 2.21.5) – in some cases the participant’s connection was occasionally interrupted after a short reconnection – has now been fixed.

See the changelog archive >