Changelog – What’s New

October 2022

  • 🎨 Account Overview page has been redesigned
  • ⭐ Personal data removal – added a new feature that helps anonymize the project data (names, emails, images, etc.).
  • ⚙️️ New export of GDPR consents to XLSX added
  • ⚙️️ Video streaming improvements (v 2.24.0).
  • 🐛 Translation updates

September 2022

  • ⭐ GDPR Consents – you can add up to 5 consents in the project settings now. You can use it for various purposes – GDPR consents, Terms and conditions, Code of conduct or other agreements with your respondents.
  • ⚙️️ Respondents: bulk actions added (assign to group, activate/deactivate, add/remove flags). Other bulk actions are coming soon.
  • ⚙️️ Video rooms: participants can choose the microphone from the list of devices
  • ⚙️️ Emails: moderators have been removed from the recipient selection (not relevant for this role)
  • 🐛 Image upload improved for iPhone/Safari – end of line added after each image
  • 🐛 Comments placed on a wrong page (only in rare situations) – fixed.
  • 🐛 Export – Card sortings: results for account owner role added to the card sorting export (useful for the card sharing mode).

July 2022

  • 🎨 Export – the section has been redesigned.
  • ⭐ Page duplication has been added. You can make a copy of a page to create a new one. It’s useful if you have similar activities in a project – just copy the first page into new pages and adjust them accordingly.
  • ⚙️️ Project statuses changed to Draft > Active > Closed > Archived to better reflect the research workflow. See the details here.
  • ⚙️️ Page automations: In the auto-activation conditions, you can now use a text page (reading request checkbox) or a certain number of comments on a bulletin board page.
  • ⚙️️ Respondents: you can assign a group while creating a new respondent.
  • ⚙️️ Questionnaires and whiteboard polls: the moderator can unlock respondent’s finished answers.
  • ⚙️️ Export > Texts: the Silent mode activation / deactivation event is included in the export (you need to check the System notifications checkbox).
  • ⚙️️ Video streaming improvements (v 2.23.1).
  • 🐛 Video controls added to the videos uploaded to the page intro text – play/pause, progress bar, fullwidth.

June 2022

  • 🎨 Pages – the section has been redesigned, with new functions.
  • ⭐ Points (beta) – respondents can collect points for their activities. Define amount of points for each activity (blog post, comment, questionnaire, like/dislike) in the project settings, or in the page settings. In the export section, see the table Activity points with real-time results of all participants. This is the necessary basis for future gamification features.
  • ⚙️️ Bulletin boards – added number of expected comments (to consider the page as completed) in the page settings.
  • ⚙️️ Export – questionnaires: each single and multiple question now includes two columns in the xlsx export file – values and labels of the same variable for easier data processing.
  • ⚙️️ Export – questionnaires: new columns added – RespID, assigned groups, profile info (gender, note).
  • ⚙️️ Export – text modules to xlsx file: added dependencies between child comments and their parent comments.
  • ⚙️️ Text page – added a new checkbox. Respondent can confirm that he has read the text, express his consent, or other purposes.
  • ⚙️️ Poll whiteboard activity embedded in another page – moderators can see the results in the same window below the activity.
  • ⚙️️ Text modules: Hovering the cursor over the respondent’s name will show the respondent’s details. The details are only available for moderators, not other respondents.
  • ⚙️️ Comments: Moderators can change the comment texts by clicking the Edit button below the comment. This function is available only for moderators, not respondents.
  • ⚙️️ Video focus group – when the respondent loses the video stream, he gets a message and advice to re-connect.
  • 🐛 Contact page – responsivity fixed.
  • 🐛 Several minor bugs fixed.

May 2022

  • 🎨 Project overview – the page has been completely redesigned, with new functions.
  • 🎨 Respondents – the page has been redesigned, with new functions.
  • ⚙️️ You can disable dislikes, likes, or both in the page settings. A given like/dislike can be revoked now.
  • ⚙️️ The whiteboard section is now accessible from the Pages and is not dependent on the live chats anymore.
  • ⚙️️ New groups can be added now, even without respondents.
  • ⚙️️ Text transcripts can be exported into an XLSX spreadsheet now, so you can upload it easily to your analytical and AI tools.
  • ⚙️️ Activity stream can be exported (xlsx).
  • ⚙️️ List of participants (right panel) – deactivated respondents are not visible anymore.
  • ⚙️️ List of participants (right panel) – completed questionnaire indication added.
  • ⚙️️ List of participants (right panel) – respondent sees himself at the top of the list.
  • ⚙️️ Home icon removed from the main blue project menu.
  • ⚙️️ Bulk upload – UX improvements.
  • ⚙️️ Client text chat in video- and text-based chat rooms – notifications about new clients in the room are not displayed in the chat anymore. The presence of the client is indicated by a green dot.
  • ⚙️️ Client text chat in video- and text-based chat rooms – visitors can see the text chat between moderator and client now. They cannot submit any messages to the chat.
  • ⚙️️ We have replaced the “Show whiteboard” link with an icon (open in new window).
  • 🐛 Page auto-activation for different time zones improved.
  • 🐛 Whiteboard poll export (without standard questionnaire page) fixed.
  • 🐛 Wrong ID message fixed.

April 2022

  • ⭐ Polls have been embedded in the whiteboard in live video chats and text chats.
  • ⭐ Whiteboard activities (image drawings, media evaluators, card sortings, polls, etc.) are now available in other modules – public beta. The link to the activity is displayed below the introductory text and opens in a new window. The ‘Add reference to another activity’ field in the page settings is already working, you need to add the activities using the Whiteboard section. The feature is in public beta, improvements are coming soon.
  • ⭐ Whiteboard activities can even be embedded into any comment by the moderator.
  • ⭐ Blogs/diaries – Respondents can see each other: added new option After completion to current Yes/No.
  • ⚙️️ Add respondents – bulk import: you can assign all imported respondents to an existing group.
  • ⚙️️ Whiteboard – bulk import: upload multiple files to the whiteboard.
  • ⚙️️ Whiteboard – add file: the system automatically applies the file name and type to set the default values. 
  • ⚙️️ Add respondents: the system automatically assigns a random colour to new respondents.
  • ⚙️️ Clone email campaign – you can choose whether to include or exclude original recipients in the new campaign.
  • ⚙️️ Contact page added (in profile menu) – displays contact information from the project settings.
  • ⚙️️ Activity menu – number of new posts or comments is highlighted red for better clarity.
  • ⚙️️ Add respondents – the option ‘Choose from recent respondents’ is not available for moderators anymore (for data protection).
  • ⚙️️ Project IDs extended to 5 digits.
  • ⚙️️ Meta titles of project pages display the Project title (visible for respondents).
  • ⚙️️ Prerequisities for PHP upgrade.
  • 🐛 Pages – status colours for auto-activation (green, red, grey).
  • 🐛 Groups – Add respondents: fixed status in the table of respondents.
  • 🐛 Adjustments for iOS devices.
  • ⚙️️ Video streaming improvements (v. 2.22.2).

March 2022

  • ⚙️️ Video streaming improvements (v. 2.21, 2.22.0, 2.22.1).

January 2022

  • 🎨 New website design.
  • 🐛 Video improvements (v. 2.21.5) – in some cases the participant’s connection was occasionally interrupted after a short reconnection – has now been fixed.

December 2021

  • ⚙️️ Video streaming improvements (v. 2.21.4).

November 2021

  • ⚙️️ Design customizer improvements.
  • 🐛 Duplicate project created after multiple quick clicks on the Create button – fixed.
  • 🐛 Text chat export – missing respondent’s comments – fixed.
  • 🐛 Client can submit comments in some cases – fixed.
  • ⚙️️ Video streaming improvements (v. 2.21.2). The participant’s connection was occasionally being destroyed after a short reconnection – fixed. 

October 2021

  • 🎨 Design customizer – for account: default logo + colors (public beta).
  • 🎨 Design customizer – project level: custom logo + colors (public beta).
  • ⚙️️ Video streaming improvements (v. 2.21.1).
  • ⚙️️ Several languages have been updated.
  • 🐛 Unlock post function – fixed for account owners.

September 2021

  • ⚙️️ Greek language has been added.
  • ⚙️️ Whiteboard – image drawings: the system remembers the respondent’s previous drawing on the same image when displayed for the second time.
  • ⚙️️ Video streaming improvements (v. 2.21.0).
  • ⚙️️ Better support for iPhone / Safari devices.
  • 🐛 Export bulletin board texts – the group filter has been fixed.

August 2021

  • 🎨 Live chats (video & text-based) – new design.
  • ⚙️️ Video chats – limits for session recordings increased significantly – now up to 4 hours and 16 participants.
  • ⚙️️ Video chats – an empty discussion guide panel is now hidden by default in the moderator’s view. If you have any content, the panel is visible and you can collapse it manually.
  • ⚙️️ Video chats – if both the discussion guide and the whiteboard panels are not necessary, the moderator can hide them. In this case, the text chat moves from the left bottom side to the left.
  • ⚙️️ Video chats – better support for Mute/Unmute in Safari browsers.
  • ⚙️️ Skip logic for start page – if the start page is deactivated for a specific group – the first active page will be displayed to the group members instead of the start page.
  • 🐛 Profile photo – an auto-rotation issue fixed for Samsung and Xiaomi devices; big files can be uploaded directly from smartphone cameras.
  • 🐛 The icon for attachments changed in the text chat for better visibility. 
  • 🐛 Text page – the comment block can be disabled. Its default status changed to Disabled in the page settings. 
  • 🐛 Login messages “The project is not open” in case all projects are closed – fixed. 

July 2021

  • ⭐ Whiteboard – spot rating for audio and video files (public beta). A scale of 7 emoticons for a real-time evaluation. 
  • ⚙️️ Whiteboard – new audio player for mp3 sound files.
  • ⚙️️ Whiteboard – autoplay option. You can specify in the file setting that the video or sound should automatically start playing as soon as it is loaded on the respondent’s whiteboard.
  • ⚙️️ Video chat – mute respondents. Moderators can remotely mute any respondent by clicking the microphone icon. The red icon appears in the left bottom corner of the muted respondent. Mute all/ Unmute all added for bulk actions. 
  • ⚙️️ Whiteboard – clients can see card sorting results.
  • ⚙️️ Video chat – online clients indicator. Moderators can see that the client is online; the green dots appear in the Client – Moderator heading + list of clients on hover.
  • ⚙️️ Video chat – no need to refresh the page after you add a new whiteboard activity (files, card sorting, etc.) anymore; the dropdown with files is being refreshed in the background.
  • ⚙️️ Comments – any comment can be pinned by the moderator – it will appear on the top of the comment block. You can unpin it again to place it back in its original position.
  • ⚙️️ Diary/blog – uploaded images are displayed as 400px thumbnails with rounded corners + you can click to zoom. 
  • ⚙️️ Diary/blog – the moderator can lock the respondent’s draft post, or unlock the completed task for further editing. 
  • ⚙️️ Diary/blog – emojis are available for the page intro texts, too. 
  • ⚙️️ Diary/blog – need to use Google Translate to read the diary? Now, you can click the “Stop refreshing the content” option at the bottom of each diary page. The comments won’t be refreshed until you leave the page so machine translators work correctly. 
  • ⚙️️ Diary/blog – the textbox for comments is hidden if there are some comments. It will appear after clicking the Reply button below the post.
  • ⚙️️ Duplicate project feature improved.
  • ⚙️️ Project menu improvements.
  • 🐛 Create a new project – language selection has been fixed.
  • 🐛 Emails – the replacement tag {display_name} works in the test emails, too  (TEST NAME is inserted).
  • 🐛 Video chat – the link Media & files caused an unwanted page refresh – fixed.
  • 🐛 Video chat – the “Delete all text” action during the video session caused the video interruption – fixed.
  • 🎨 Page overview – new icons (page types) added to the list of pages. 

June 2021

  • 🎨 New design  – new Activity menu and header appearance.
  • 🎨 New design  – font and color changes.
  • 🎨 Diaries/blogs redesign – layout and UX.
  • 🎨 Bulletin boards redesign – layout and UX.
  • 🎨 Polls have been redesigned.
  • ⭐ Polls – new question types: open-ended (short, long, and number).
  • ⚙️️ Polls – respondents can see answers of other respondents (always/never/after completion). 
  • ⚙️️ Comments – hover over 👍 👎 to display respondents who liked/disliked the post.
  • ⚙️️ Whiteboard – videos are larger in the maximized windows.
  • ⚙️️ Whiteboard – we disabled the video download option in the player and in the context menu.
  • ⚙️️ Whiteboard – respondents’ drawings are auto-refreshed in the moderator’s panel, no need to click the Refresh button anymore (removed).
  • ⚙️️ Export – video recordings can be deleted + you can add a note to each recording.
  • 🐛 Export – video uploads – the download button is back.
  • 🐛 Diary/blog – the published post wasn’t locked in some cases – fixed.
  • 🐛 Whiteboard – the position of respondents’ drawings in the separate moderator’s window was fixed.
  • 🐛 Pages (admin) – drag&drop sorting fixed.
  • ⚙️️ Performance improvements (paginations).

May 2021

  • ⚙️️ Card sorting update (better support for 5 or more categories; cards can now be moved back to unsorted).
  • ⚙️️ Spanish translation has been updated.
  • ⚙️️ Speed optimization.
  • 🐛 Text chats – whitespaces in the links are trimmed.

April 2021

  • ⭐ Team member – new user role is here!
  • ⚙️️ New short tag {display_name} for better email personalization.
  • ⚙️️ Maximum recording length of video focus groups now increased to 4 hours.
  • ⚙️️ Security audit. 
  • 🐛 Activity table – the detection of finished tasks has been updated.
  • 🐛 Diaries – only moderators can read unfinished posts, not other respondents.

March 2021

  • ⚙️️ Video uploads in diaries can be attached even after the main post is completed.
  • ⚙️️ German translation has been updated.
  • ⚙️️ French translation has been updated.
  • ⚙️️ Ukrainian translation has been updated.
  • ⚙️️ Czech translation has been updated.
  • ⚙️️ Polish translation has been updated.
  • ⚙️️ Hungarian translation has been updated.
  • ⚙️️ Russian translation has been updated.
  • 🐛 Text chat – emoji edits in the last message fixed.

February 2021

  • ⭐ New video uploads in diary/blog module.
  • ⚙️️ Emoji support in the visual editor improved.
  • ⚙️️ Server migration for better performance.
  • ⚙️️ Video focus groups – small fixes  (2.19.1).
  • 🐛 Video fg in Firefox (repeated entry).
  • 🐛 Scrolling in the Activity menu on cell phones fixed.

January 2021

  • ⚙️️ Zoom image feature added to the whiteboard.
  • ⚙️️ Thumbs up/down added to export.
  • ⚙️️ Bulletin boards – thread indentions added to export.
  • ⚙️️ Video focus groups – improved the performance for audio level events in Chrome, Edge, and Opera (2.19.0).
  • 🐛 Message deactivation (eye) icon fixed in bulletin boards.

See the changelog archive >