Support & Knowledge Base

Help Desk

Available Mo-Fr 9:00 AM – 5:00 PM (Central European Time).

Frequently Asked Questions

Do you offer video-based focus groups?

No, Collabito doesn’t provide the video module at the moment. We consider to add the real-time video chat in the future.

Where can I find recent system changes?

The changelog is the page with all important updates. You can also find its link in the top right corner. 

Are you able to set up the projects for us?

Yes, sure. We can prepare the whole setting so you can focus only on moderation – adding respondents, pictures and media files, moderator’s guide, email invitations etc.

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