Pay as you go – we offer competitive project-based pricing. All text-based modules are covered by the project fee (bulletin boards, diaries, blogs, questionnaires, text chats). We charge additional video credits for video sessions.
* If the project lasts longer than one month (Basic and Standard projects), we will charge the project fee every active month when the study is running and has some activity. The Advanced project period is 2 months.
A project is a virtual space with a unique URL address, which includes respondents, pages (chats, discussion boards, polls…), and settings.
If you use only text modules, you pay only the project fee. We charge additional fees only for video focus groups (video credits).
Fees for video focus groups (video credits)
Video focus groups require a higher level of infrastructure, so we charge additional fees for video streaming in the form of prepaid credits. The price depends on the number of participants and the length of the video FG session.
You can find out the price and examples on the video credit calculator page.
How to start?
The platform is very intuitive and we have created tutorials to get you onboard quickly. At any moment, you can reach our helpdesk and ask for help with the project setup. WIf you are sure Collabito works for you, drop us a line and we will switch your test account into a real one.
How to pay and when?
Let us know before you start your new project and we will confirm the price.
Our regular clients pay on completion of the project. In some cases, we may require prepayment for new customers.
We offer several payment methods: bank transfer, credit/debit card payment, Paypal.
What is your refund policy?
Our goal has always been to have satisfied users. If you are not satisfied, let us know please and we will refund your purchase right away.
Will I pay some fees if my account is not active?
No. You pay only for active projects, there are no fees if you don’t have any projects.
Contact us to get individual high-volume pricing.
Qualitative research platformCollabito offers an easy and affordable solution not only for market researchers. Let’s discuss if we can help with your project.
- Simple, easy to learn qualitative platform
- Affordable price, pay as you go